This 5 hour lively and engaging course is a must for all those who want to enhance their communication skills whether at work or in their own personal life.
Communication encompasses everything that we do and we are communicating all the time without realising! Did you know? Verbal communication skills are ranked first among a job candidate’s ‘must have’ skills and qualities.
This fun course reinforces the fact that people are individual, with different personalities, skills and abilities and to communicate effectively at all levels requires skill, practice and a focus on the communicators own self awareness. Is your communication being understood by the intended receiver and if not why not?
Time: 10am - 3pm. (Time vary to suit needs.)
To enhance your communication skills and become a more effective communicator in all aspects of your life
To define the meaning of communication
To recognise different communication methods and their merits/disadvantages
To understand the importance of listening as a part of communication
To acknowledge the barriers to good communication
To realise specific behaviours that encourage positive communication
To create original ways of communicating with those who find it difficult to communicate
To analyse communication techniques to support difficult situations, ie times of conflict.